1. Program Description
Hubbert Homes Operations Notifications is a communication program used by Hubbert Homes to send SMS text messages related to transitional housing operations, resident and staff reminders, house updates, program notices, visitor and overnight request updates, chore and room photo reminders, appointment or meeting reminders, grievance or request follow-up, urgent operational notices, and other non-marketing communications.
2. Consent to Receive SMS Messages
By providing your mobile phone number to Hubbert Homes, submitting a Hubbert Homes form, opting in through a Hubbert Homes website or portal, communicating with Hubbert Homes staff, or otherwise agreeing to receive text messages, you consent to receive SMS text messages from Hubbert Homes related to housing, program participation, staff operations, and administrative matters.
Consent to receive SMS messages is not a condition of purchasing goods or services. Hubbert Homes SMS messages are intended for operational, administrative, and service-related communications.
3. Message Frequency
Message frequency varies based on your relationship with Hubbert Homes, your house assignment, your requests, and program activity. You may receive approximately 0–10 messages per week. Additional messages may be sent during urgent operational situations, pending requests, missed submissions, schedule changes, or other time-sensitive matters.
4. Message and Data Rates
Message and data rates may apply. Your mobile carrier may charge you for SMS messages or data according to your mobile plan. Hubbert Homes is not responsible for carrier charges.
5. Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any Hubbert Homes text message. After you send STOP, you may receive one final confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages from Hubbert Homes unless you opt in again.
6. Help Instructions
For help, reply HELP to any Hubbert Homes text message. You may also contact Hubbert Homes directly at info@hubberthomes.com or +1 (510) 244-2105.
7. Supported Carriers
SMS delivery is subject to your mobile carrier’s network availability and policies. Hubbert Homes and its messaging providers are not responsible for delayed or undelivered messages.
8. Privacy
Hubbert Homes respects your privacy. We do not sell, rent, or share SMS opt-in data, mobile phone numbers, or consent records with third parties for their marketing or promotional purposes.
For more information, please review our SMS, Email & Communications Privacy Policy: https://www.hubberthomes.com/sms-privacy-policy
9. Types of Messages You May Receive
Depending on your role and relationship with Hubbert Homes, SMS messages may include:
- Daily chore, room photo, and house task reminders.
- Missing submission reminders.
- Visitor request or overnight request updates.
- Appointment, meeting, schedule, or availability reminders.
- House operations, maintenance, safety, or urgent notices.
- Staff workflow, review, or administrative reminders.
- Program participation and service-coordination updates.
10. Eligibility and User Responsibilities
You must be the account holder or have permission from the account holder for any mobile number you provide to Hubbert Homes. You agree to notify Hubbert Homes if your phone number changes or if you no longer wish to receive messages.
11. Changes to These Terms
Hubbert Homes may update these SMS Terms and Conditions from time to time. The updated version will be posted on our website with a new effective date.
12. Contact Information
Hubbert Homes
Website: https://www.hubberthomes.com
Email: info@hubberthomes.com
Phone: +1 (510) 244-2105